About Us

The Human Centre is dedicated to promoting human-centred practices across businesses, communities, cities, and governments. The foundations are built on the past 25+ years of experience working in partnership with organisations to achieve high-impact, human-centred change, creating purpose-led strategies, transforming cultures, and engaging citizens and customers.

The Human Centre forms a community hub to provide insights, resources, models, practical tools, evidence-based strategies, and connections that empower leaders and organisations to implement human-centred change, enhance performance, foster belonging and innovation, and create more sustainable and trustworthy institutions.

Here are some examples of the results achieved by applying our human-centred insight, tools, and ways of working ...

Case Study Carousel

Co-op

Co-op wanted to deepen colleague connection, and drive employee engagement. Following the "Back to Being Co-op" campaign, 90% of colleagues strongly believed in their organisational purpose.

FCC Environment

FCC Environment wanted to prevent accidents at work by making sure hazards and near misses were reported. After 12 months of the "Report It. Every Time." campaign, reports tripled and accidents are down 65% in five years.

Essex County Council

Essex County Council wanted citizens to swap car journeys for healthier and more sustainable modes of transport. Following an awareness campaign that reached 800,000 citizens in three months, the “Stop. Swap. Go!” campaign resulted in an estimated year-on-year saving of 230 million car miles.

WRAP

WRAP wanted recycling to be at the heart of daily life. Following the "Recycle Now" campaign, UK recycling rates rose 350% - faster in the first decade of the Millenium than any other European country – and 30 million people became ‘committed recyclers’.

Anglian Water

Anglian Water spent more than £7 million each year tackling blockages caused by fats, oils and greases. The "Keep it Clear" campaign cut average sewer blockages by 59% in target areas, while comparable towns without the campaign saw blockages rise by 6%.

Our purpose

Our purpose is to power up changemakers to create a resilient future through human-centred leadership.

We want to make human-centred ways of working commonplace, and catalyse a world of economic, social, and environmental resilience for individuals, communities, organisations, and nations built on making the best of our shared humanity.

The Human Centre is born of three key beliefs:

  • There is a compelling need for organisational resilience
    40% of global CEO’s think their organisation will no longer be economically viable in ten years’ time (PWC CEO survey, 2023).

  • Transformation is continuous
    CEOs believe, in an ideal world, they would be spending as much time reinventing their organisation as improving current performance (PWC CEO survey, 2023).

  • Human-centred change is the most effective and resilient form of change
    Organisations that put humans at the centre of their transformation efforts are 2.6x more likely to succeed (EY and Said Business School, 2021).

Working as a part of a community, we can help accelerate the adoption of human-centred ways of working.

Testimonial Carousel

"I just think what you're doing is exactly what's needed. Belonging is the key thing that matters. And everything you've put together is right up my street."

Donna Stimson

Founder, Green Skills Library

"What we can't put a price on is this sense of community that you're creating. I think that the organisational change that you're proposing is so needed and so important both from an ethical and a business point of view. I'm really excited for this movement, and I look forward to being part of it."

Anastasia Vinnikova

Head of Workplace Wellbeing, MindForward Alliance

"I am really excited to see how the team at the Human Centre can help bring human centred design to how we lead and influence work and life. Working in the charity and healthcare sector, putting people and kindness at the heart of my work is key to me."

Nicole Seneque

Head of Digital Innovation and Registered Nurse, Marie Curie

"I think this is a great programme. And it's wonderful that you decided to share all these years of learning; that you’ve got all this stuff available for people to use effectively and actually make it happen."

Steve Creed

Consultant, Creed Management Solutions

Our values

  • Humanity
    We value people and what motivates us to act including meaning, fairness, discovery, reciprocity, a voice and a sense of agency.

  • Resilience
    We value our shared future and leaving our communities stronger for future generations.

  • Connection
    We believe connection is the heart of our humanity – connections to other people, to other ideas, to our heritage, to our sense of place, and to our future.

  • Collaboration
    We can face into systemic barriers and remove them if we collaborate and give each other a hand-up.

Contact Us

Phone us on:

+44 7822 024 744

Email us on:

[email protected]

Connect with us on:

LinkedIn

Organisational resilience through human-centred leadership.

Because resilient organisations have a Human Centre.

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The Human Centre Network Ltd - Registered in England: 15614557 - Registered office: Bartle House, 9 Oxford Court, Manchester, England, M2 3WQ - VAT registration number: 464671959

 

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