About Us
Some background
The Human Centre is born of spending decades working in partnership with organisations to achieve high-impact, human-centred change – creating purpose-led strategies, transforming cultures, and engaging citizens and customers. We benefit from the expertise and intellectual capital of that experience, and now you can too. The Human Centre was founded to share the secrets of our success and to give you the insight, tools, connections, and agency to apply everything we’ve successfully tried and tested. And together the community adds to our shared knowledge to create a formidable new resource.
Our purpose
Our purpose is to power up changemakers to create a resilient future through human-centred leadership.
We want to make human-centred ways of working commonplace, and catalyse a world of economic, social, and environmental resilience for individuals, communities, organisations, and nations built on making the best of our shared humanity.
The Human Centre is born of three key beliefs:
There is a compelling need for organisational resilience
40% of global CEO’s think their organisation will no longer be economically viable in ten years’ time (PWC CEO survey, 2023).Transformation is continuous
CEOs believe, in an ideal world, they would be spending as much time reinventing their organisation as improving current performance (PWC CEO survey, 2023).Human-centred change is the most effective and resilient form of change
Organisations that put humans at the centre of their transformation efforts are 2.6x more likely to succeed (EY and Said Business School, 2021).
Working as a part of a community, we can help accelerate the adoption of human-centred ways of working.
Our values
Humanity
We value people and what motivates us to act including meaning, fairness, discovery, reciprocity, a voice and a sense of agency.Resilience
We value our shared future and leaving our communities stronger for future generations.Connection
We believe connection is the heart of our humanity – connections to other people, to other ideas, to our heritage, to our sense of place, and to our future.Collaboration
We can face into systemic barriers and remove them if we collaborate and give each other a hand-up.
Our team
The Human Centre is a family-owned company, with an expanding network of partners.
Andrew Drummond is a Founder of the Human Centre and our Managing Director. He has partnered with more than 35 organisations – local and global - on strategy, creative delivery, and behavioural design. He has an MSc in Behavioural Science for Management. Before that, he studied media production and is an award-winning filmmaker.
John Drummond is a Founder of the Human Centre. He has written books on the fully human organisation and on human motivation. He has been a consultant to dozens of organisations over 25 years. Clients have included water companies, regulators (Ofwat), telecoms (O2, BT), energy (EDF Energy), government organisations (NHS, WRAP), retail (ASDA, M&S), banking (Bank of America, RBS, Lloyds Banking Group), FMCG (Unilever) and many others. He is the architect with WRAP of the RecycleNow campaign and Love Food Hate Waste campaigns.
His expertise includes long-term strategies, culture change and behaviour change at scale. He was recognised by HR magazine as one of the most influential thinkers in HR 2021. He is the author of several reports including; Future proof (2022), The Human Organisation (2021), and Innovation for Everyone (2021). John started life as an award-winning journalist. He worked with IBM for seven years and was group director of communications with United Utilities in the 1990’s. He is also Chairman of Corporate Culture. He flirts with photography and song-writing.
Professor Chris Harrop OBE is a Founding Partner of the Human Centre. He is Visiting Professor in Sustainable Business at the University of Huddersfield and former ESG Strategy Director at Marshalls plc. Until recently he was Chair of Made in Britain and is currently a Non-Exec Director of the FairTax Foundation and a Trustee of GMIAU, an immigration legal advice charity. Chris started his career in marketing and now has over 20 years’ experience in sustainability and sustainable product development, taking a holistic view of sustainability and a practical approach to business strategy. In 2017 Chris made the trek to the North Pole to see for himself the impact of climate change and become a better advocate for business action. In 2018 Chris was named BtB Marketing Director of the Year and in 2019 he was awarded an OBE for services to the Prevention of Modern Slavery and Exploitation.
Alex Drummond is our IT and Operations Director. He graduated with a degree in CGI and VFX. He has delivered a range of dynamic visual work, including online adverts for Bloomsbury Professional, and an immersive 3D animation for the Human Traffic exhibition at Printworks London. Since then, he has worked in transformational change as a business analyst. Among other things, he has been exploring the potential of AI in helping develop sustainable business and using technology to help measure corporate culture.
Contact Us
Organisational resilience through human-centred leadership.
Because resilient organisations have a Human Centre.
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